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// CASE STUDY

Go AutoPoint Driver App

Jameel Mobility Services Solutions, Saudi Arabia·2025·UX Design · User Flow · Wireframing

I mapped the end-to-end operational process, from supplier dispatch to service provider confirmation, into a clear mobile UX flow with barcode-based verification, giving drivers a guided workflow and the business full traceability.

The Challenge

Service parts needed to move between suppliers and service providers, but drivers had no structured digital workflow. Pickups and returns were tracked manually, leading to errors in fulfillment and no real-time visibility for the business.

What I Designed

  • →Login and order list screen with Pickup / Return tabs
  • →Order detail screen showing items, quantities, fulfillment status (Pending / Verified)
  • →Barcode scanning screen for item-level verification at pickup
  • →Notification system for order status updates (ready for pickup, return initiated)
  • →Return flow: driver collects unneeded parts from service provider back to supplier
  • →Confirmation screen with totals and VAT-inclusive pricing
Go AutoPoint Driver App — pickup and return user flow

Go AutoPoint Driver App — pickup and return user flow

Outcome

Wireframe handed off to the mobile engineering team as the build specification for the driver-facing module of the Go AutoPoint platform.